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Shipping and Delivery
At Cascaglass Ltd., we take pride in delivering our bespoke glass writing boards to you with the utmost care and precision. Below, we outline our shipping and delivery processes to ensure that you receive your order in a timely and secure manner.
Delivery Timeframe
Our commitment to craftsmanship means that each glass writing board is meticulously manufactured to meet your specifications. As a result, our standard delivery time is approximately 3-4 weeks from the date of order placement. This timeframe allows us to ensure the highest quality and attention to detail for every product.
White Glove Delivery Service
We understand the importance of handling delicate glass products with care. That's why we offer a white glove delivery service, utilizing our own fleet of vans. This service includes the careful transportation and installation of your glass writing board directly to your chosen location.
Delivery Process
- Order Confirmation: Once you've placed your order and it has been confirmed, our team begins the production process tailored to your specifications.
- Quality Control: Each glass writing board undergoes rigorous quality control checks to ensure it meets our exacting standards.
- Scheduling: Upon successful quality control, our delivery team will contact you to schedule a delivery date and time that suits your convenience.
- White Glove Delivery: On the scheduled delivery date, our trained professionals will arrive at your location with your glass writing board. They will carefully install the product and ensure it's positioned to your satisfaction.
Bespoke Sizing and Coloring
Should you choose to customize the size and color of your glass writing board, our team will work closely with you to create a product that perfectly fits your vision. This customization process may slightly extend the delivery timeframe to ensure the final product is precisely what you desire.
Nationwide Coverage
We proudly serve customers across the UK with our reliable shipping and delivery services. Whether you're in a bustling city or a more remote area, our goal is to get your glass writing board to you securely and promptly.
Tracking Your Order
Once your order is dispatched for delivery, we'll provide you with tracking information so you can stay updated on the progress of your delivery until it arrives at your doorstep.
At Cascaglass Ltd., our dedication to delivering excellence extends beyond our products and includes our commitment to a seamless and stress-free delivery experience. If you have any questions or special delivery requests, feel free to reach out to our customer service team at sales@cascaglass.co.uk or call us at 0800 612 5432.